Ajax Hub 2 Plus Installation: Panel Mounting, GSM/Ethernet Redundancy and Zone Configuration
A complete installation reference for the Ajax Hub 2 Plus — from panel mounting and power supply to GSM failover configuration, Fibra line termination, and the pre-handover commissioning checklist for security installers.
Hub 2 Plus hardware specification
The Ajax Hub 2 Plus is the flagship hub in the Ajax range, supporting both Jeweller 868 MHz wireless and Fibra wired topologies. It includes dual SIM card slots (2G/3G/4G), Ethernet, a built-in 18-hour battery backup, and a tamper switch that triggers an alarm if the enclosure is opened.
| Parameter | Value |
|---|---|
| Dimensions | 163 × 163 × 36 mm |
| Weight (with battery) | 480 g |
| Supply voltage | 12V DC external (6V–28V accepted range) |
| Standby current | 130 mA at 12V DC |
| Built-in battery | Li-Ion 3.7V 3200 mAh — up to 18h backup |
| SIM slots | 2 × nano-SIM (2G/3G/4G LTE-M) |
| Ethernet | 10/100 Mbit RJ45 |
| Fibra lines | 4 (each up to 2000 m, 100 devices, 400 mA) |
| Jeweller RF | 868 MHz, up to 200 devices total (Fibra + Jeweller) |
| Tamper protection | Enclosure tamper switch + wall removal sensor |
| Operating temperature | −10°C to +40°C |
| IP rating | IP30 (indoor, protected enclosure required) |
Panel mounting
The Hub 2 Plus ships with a back plate for direct wall or enclosure mounting. A separate DIN rail adapter bracket (Ajax article 99131) allows mounting in a standard 35 mm DIN rail enclosure alongside PSU, MCBs, and KNX devices.
DIN rail mounting requirements
DIN rail adapter (Ajax 99131): Occupies: 9 DIN modules (162 mm) on 35 mm rail Depth behind rail: 72 mm — verify enclosure depth Cable entry clearance: Bottom: 60 mm free space below hub for Fibra + power cables Right side: 30 mm for Ethernet + USB-C routing SIM card access: top-right, requires 20 mm clearance with lid open Mounting position: Upright only (antenna orientation fixed in housing) Do NOT mount horizontally — battery ventilation path blocked Adjacent device spacing: Minimum 50 mm from other heat-generating devices (PSU, relays) Keep away from steel cable conduit running parallel — can attenuate 868 MHz Jeweller RF by up to 12 dB Enclosure recommendation: Rittal AX, ABB TwinLine, or equivalent IK10 rated Minimum internal depth: 150 mm Grounded enclosure body (hub DIN rail adapter is floating)
Tamper wire: the Hub 2 Plus back plate tamper switch must be connected to the enclosure door or wall — an open tamper input triggers a tamper alarm immediately. Commission the tamper connection before handing the system to the end client.
Communication channels and failover
Hub 2 Plus uses Ethernet as the primary communication channel to Ajax Cloud. SIM1 and SIM2 provide cellular failover. Communication priority and failover timers are configurable per installation requirement.
| Channel | Priority | Failover trigger | Default timer |
|---|---|---|---|
| Ethernet | 1 (primary) | Link down or no cloud ACK | 30 seconds |
| SIM1 (4G/3G) | 2 (first fallback) | SIM1 no registration or data fail | 60 seconds |
| SIM2 (4G/2G) | 3 (second fallback) | SIM2 no registration or data fail | 60 seconds |
For EN 50136-1 Grade 2 and Grade 3 dual-path compliance, Ethernet and at least one active SIM must be connected. The hub reports communication channel changes as events to the monitoring station — a channel switch always generates an event log entry visible in Ajax PRO app and CMS.
Power supply
The Hub 2 Plus requires an external 12V DC supply. It accepts 6–28V DC, but 12V is the standard operating voltage. The USB-C port on the hub is for initial configuration and firmware update only — it cannot power the hub for normal operation.
Power supply and battery backup calculation
Hub 2 Plus power consumption: Standby (Ethernet + 1 SIM active): 130 mA at 12V = 1.56 W Full load (alarm + GSM transmitting): ~300 mA at 12V = 3.6 W Fibra line power draw (example install): Fibra Line 1: 40 × DoorProtect Fibra @ 0.85 mA = 34 mA Fibra Line 2: 20 × MotionProtect Fibra @ 0.85 mA = 17 mA Fibra Line 3: 2 × StreetSiren Fibra @ 2.5 mA = 5 mA Fibra Line 4: 1 × Relay Fibra + 1 × KeyPad Fibra = 5 mA Total Fibra: 61 mA Total system standby current: 130 + 61 = 191 mA at 12V PSU selection: Minimum: 12V / 500 mA (0.5 A) — basic installations Recommended: 12V / 1 A — with Fibra devices EN 54-4 compliant PSU if integrated into fire panel Built-in battery (3200 mAh at 3.7V = 11.84 Wh): At 12V / 191 mA standby: ~18 hours backup (spec confirmed) At alarm load 300 mA: ~12 hours Note: Fibra devices have their own local backup batteries separately from the hub battery. Hub battery = hub only.
Zone configuration in Ajax app
Zones in Ajax correspond to individual devices or wired inputs on a MultiTransmitter. Each zone is assigned a reaction type, a group (partition), and entry/exit delay timing. Zone configuration is done in Ajax PRO Desktop or Ajax Security Manager app after devices are added.
Zone reaction types — configuration reference
Reaction types (per zone):
Alarm — triggers full alarm immediately
Delayed — starts entry delay timer before alarm
Delayed (Entry + Exit) — for entry/exit routes
24-Hour — always active, bypasses arm state
(panic buttons, smoke detectors, tampers)
Perimeter — active in Armed Away + Night modes
Interior — active in Armed Away only, bypassed in Night mode
Entry/Exit delay (per group/partition):
Entry delay: 10–120 seconds (keypad or app disarm required)
Exit delay: 10–120 seconds (devices bypassed during exit)
Partitions (Groups):
Up to 9 groups (partitions) per hub
Each group arms/disarms independently
Useful for: office hours vs server room 24h vs car park
WallSwitch / Relay Fibra — output zone types:
Output relay activates on alarm, arm, or custom scenario
Scenarios created in Ajax → Automation → add rule
Example: Relay Fibra output → door strike release on disarmGrounding and EMC
Proper grounding prevents false alarms from induced interference and protects Fibra line electronics. In commercial installations with VFDs (variable frequency drives), inductive loads or fluorescent lighting, grounding discipline is critical.
Fibra cable shielding and EMC rules
Shielded Fibra cable grounding: Ground shield at HUB END only (single-point grounding) Leave shield FLOATING at device end Double grounding = ground loop → interference on data line Separation from 230V mains cables: Minimum 50 mm separation (unshielded Fibra) Minimum 10 mm separation (shielded Fibra in separate conduit) Cross 230V cables at 90° only — never run parallel over 0.5 m Enclosure grounding: Hub DIN rail adapter is NOT bonded to rail automatically Connect PE wire from enclosure rail to hub 12V GND terminal This bonds hub ground to enclosure PE, reducing common-mode noise VFD/motor drive environments: Use shielded STP cable throughout Keep Fibra runs away from motor cable trays Add ferrite cores on Fibra cable entry at hub (Wurth 742 721 series) Hub RF antenna: Hub 2 Plus has internal antenna — do NOT enclose in steel box Use a plastic ABS enclosure, or steel enclosure with remote antenna cable (Ajax sells external antenna adapter separately)
SIM card configuration — European carriers
Data SIMs with a fixed APN must be configured in the hub for reliable cellular failover. Ajax Hub 2 Plus sends APN settings via the app — no physical SIM card menu is required. Use machine-to-machine (M2M) SIMs where possible for better long-term contract stability.
| Carrier | Country | APN | Username / Password |
|---|---|---|---|
| Tele2 (LV/EE/LT) | Baltics | internet.tele2.lv | (blank) / (blank) |
| LMT (Latvia) | Latvia | internet | (blank) / (blank) |
| Vodafone DE | Germany | web.vodafone.de | (blank) / (blank) |
| Telekom DE (T-Mobile) | Germany | internet.t-d1.de | t-d1 / t-d1 |
| T-Mobile NL | Netherlands | internet | (blank) / (blank) |
| Vodafone UK | United Kingdom | wap.vodafone.co.uk | wap / wap |
| EE (UK) | United Kingdom | everywhere | eesecure / secure |
| Orange FR | France | orange.fr | orange / orange |
| Vodafone IT | Italy | web.omnitel.it | (blank) / (blank) |
| Movistar ES | Spain | movistar.es | movistar / movistar |
APN verification: after inserting SIM and setting APN in the Ajax app, navigate to Hub 2 Plus → Settings → Communication → SIM1 and confirm the status shows "Connected" with a valid IP address. Allow up to 3 minutes for initial carrier registration on first power-up.
Handover checklist
Complete all items before signing off the installation. The Ajax event log provides a written record of every device test — screenshot or export the log as commissioning evidence for EN 50131 Grade 2/3 compliance documentation.
Pre-handover commissioning checklist
Hardware [ ] Hub 2 Plus mounted securely — DIN rail or back plate [ ] 12V DC PSU connected, voltage confirmed at hub terminals [ ] Built-in battery charged (LED indicator green) [ ] Tamper switch wired to enclosure door, tamper test passed [ ] All Fibra lines terminated at last device (termination jumper ON) [ ] Shielded cable shield grounded at hub end only [ ] SIM1 inserted, APN configured, carrier registration confirmed [ ] Ethernet connected, IP address visible in app [ ] Hub RF antenna position checked — no steel obstruction within 100mm Devices [ ] All Fibra devices appear in app with signal strength ≥40% [ ] All Jeweller devices appear with signal strength ≥40% [ ] Every zone tested — trigger alarm, confirm event in event log [ ] Tamper alarm tested on at least 20% of devices [ ] Battery level confirmed ≥80% on all battery-powered devices Configuration [ ] Groups (partitions) configured per client requirement [ ] Entry/exit delays set and walk-tested [ ] 24-hour zones confirmed (smoke, panic, tamper) [ ] Arm/disarm codes configured — default codes removed [ ] User access levels assigned — installer code ≠ user code [ ] Arm/disarm notifications configured for client contacts Connectivity [ ] Ethernet failover tested — unplug cable, SIM1 takes over [ ] SIM1→SIM2 failover tested (disable SIM1 temporarily) [ ] Monitoring station CMS connection verified — test alarm received [ ] Event log exported and archived for compliance records [ ] Client handover training completed — app installed on client phone
Ajax Hub 2 Plus panel — built and commissioned to spec
We manufacture DIN-rail enclosures with Ajax Hub 2 Plus, PSU, Fibra line wiring, GSM dual-SIM configuration, and full EN 50131 commissioning documentation — ready for monitoring station connection.
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